Just last week I had a conversation regarding procedures for a business office. When asked why a business didn’t write phone call information down, he said the conversations were relayed to the necessary person when they saw them. “Didn’t information get lost, forgotten, or mixed up?” I asked. I suggested a phone log with name, phone number and main point…
Within leadership seminars, conferences, and workshops there’s a lot of talk about “staying human” as a leader. When someone says to ‘stay human’, what exactly does that mean? In a nutshell, to ‘stay human’ is to stay true to ourselves. We are not mindless robots. Before taking action, think about what others ask us to do. Should we follow directions…
One of my favorite things about being a leader is guiding younger generations entering the workforce. Encouraging and supporting them as they learn the ropes. The youngest group in the workforce today are the Millennials. At ages 18-34, they are currently the largest workforce at 75 million, outnumbering even the Baby Boomer generation. The young men and women who make up…
Early in my management career, I was involved in a merger of two large companies. The officers of the new company stood at the front of the room that sat over 1000 employees of our Northeast Regional Office. As these men excitedly spoke of the next phase that would merge two well-known companies, there was clapping and cheering. The very…
What Exactly Is Effective Leadership? Effective leaders realize there are a number of individuals that have specific skills and knowledge that will make their organization a success. The workplace is full of intelligent, knowledgeable, and independent employees. These employees do not want to wait for instructions, be led by the nose, or be controlled by a dominant, micro-managing, assertive leader.…