Have you ever had a customer place an order and cancel it because they could get it faster elsewhere? I had this happen to one of my clients. The customer placed the order on Tuesday and arranged delivery for Saturday. On Wednesday, the customer cancelled his order. This customer admitted to calling other companies after he had placed his order; even…
One of my favorite things about being a leader is guiding younger generations entering the workforce. Encouraging and supporting them as they learn the ropes. The youngest group in the workforce today are the Millennials. At ages 18-34, they are currently the largest workforce at 75 million, outnumbering even the Baby Boomer generation. The young men and women who make up…